INTERNATIONAL SHIPPING...gracias

FAQ

All Korimi products are handmade by artisans from communities of Mexico using ancient techniques with passion and dedication. We recommend washing care for our products like dry cleaning or hand to maintain the integrity of the products. The images we use are a guide to help you in your purchase and there are differences between the products.

If you find a fault with any of our products we suggest to contact us as soon as possible to enforce your warranty.

Mexico City

Free pick-up at showroom.

Our showroom is located in the heart of the city

Please note this option will only be available when you checkout using a zip code within Mexico City.

México

$150.00 MXN

USA and Canada

$30.00 USD

Europe

$35.00 USD

Asia

$40.00 USD

Please note we process orders before 1pm CST (Central Standard Time) from Monday to Friday. Orders received over the weekend or holidays will be processed on the following business day.

Will I be charged duties and taxes upon the arrival of my order?

For international orders, we make sure that every package that we send is insured or covered while it gets to you. Sometimes the carrier will charge duties or taxes, depending on your location. As the recipient of the item, you are responsible to pay any of the taxes and duties levied by the country you are shipping to. Your package will not be released from customs until these payments are made.

I want to exchange my order, what do I do?

After receiving your order, you have 7 days to contact us if you wish to exchange your purchase, by sending us an email with your order number and the reason you wish to exchange it, either you are not fully satisfied with the product or you prefer a different color or style. hello@korimikids.com

For returns, please note that you must send us the item in excellent conditions with its original tags and packaging. The shipping cost of this return is solely your responsibility. Contact us for further information about our return process. You will be refunded as store credit.

We accept major credit and debit cards such as Visa, Mastercard and American Express.

Also accept payments via PayPal, checkout with PayPal Express if you already have an account during checkout.

For Mexico, we accept bank deposits or wire transfers. For these you will receive our bank account information, please ensure in the reference your order number.

You can create an account at Korimi Kids to keep track of your orders and more. Please start by clicking on top of the page on Log In - Register.

Is my personal information kept private?

Korimi Kids ensures your personal information is kept private and confidential and at no point will share it with a third party. For more information, please read our privacy policies.

I’ve forgot my password. What should I do?

To reset your password, go to Log In - Register and click on Forgot password and simply enter your email of registration and follow the instructions.

I want to place a large order and ship the items to different addresses, is that possible?

At the moment, you might have to place each order individually.

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